To leave a review, log in to your account, go to "My Orders," and select the product you wish to review. Click on "Write a Review," rate the product, and share your feedback.
Yes! Redux Mart uses secure payment methods and encryption technologies to protect your personal and payment information. We are committed to ensuring a safe and secure shopping experience for our customers.
If you need assistance, you can contact our customer support team through:
Email: hello@reduxmart.com
Phone: +92 347 9151505
Live Chat: Available on our website during business hours.
If you receive a damaged or incorrect product, please contact our customer support team within 48 hours of receiving the item. We will arrange for a return or exchange according to our Return Policy.
To become a vendor, click on the "Becom a Seller" link on our homepage and fill out the application form. You’ll need to provide documents such as an ID card and a bank statement for verification. Once your account is approved, you can start listing and selling products on our platform.
Currently, Redux Mart only delivers products within Pakistan. We are working towards expanding our services to other regions in the future.
Yes! Redux Mart offers an exchange option within 15 days of purchase, provided the product is in its original condition. You can contact our support team to initiate the exchange process.
We offer a 15-day hassle-free return policy. If you are not satisfied with your purchase, you can return the product within 15 days from the delivery date, provided the item is in its original condition. Please refer to our Return Policy for detailed instructions on how to process your return.
Once your order has been shipped, we will provide a tracking number and shipping details via email. You can use the tracking number to monitor your order's progress on the respective courier’s website.
You can cancel your order as long as it hasn’t been shipped. Once your order is shipped, it can no longer be canceled. In case you need to cancel, please contact our customer support team as soon as possible.
We accept a variety of payment methods, including credit/debit cards, bank transfers, and payment gateways like Credit/Debit Card, JazzCash, SadaPay & Bank Transfer. You can choose the most convenient option for your purchase during checkout.
To make a purchase, browse the categories or search for the product you want. Once you’ve found it, select the desired quantity and click "Add to Cart." Proceed to checkout, enter your shipping details, and choose a payment method. After confirming your order, you'll receive an order confirmation email.
To create an account on Redux Mart, simply click on the "Sign Up" button on the top right corner of the homepage. Fill in your details, such as name, email address, and phone number, and follow the instructions to complete your registration. Once registered, you can start shopping or selling products on the platform.
english
