Welcome to Redux Mart! By using our website, services, and purchasing products, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our platform. If you do not agree with these terms, you should not access or use our services.

1. General Terms

• Redux Mart is an online e-commerce platform providing a marketplace for customers to purchase a wide range of products and for vendors to sell their products. By accessing or using our website, you agree to comply with these Terms & Conditions.
• We reserve the right to modify, suspend, or discontinue our services or website at any time without prior notice.

2. User Account

• To purchase products or sell items on Redux Mart, you must create an account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities under your account.
• You must provide accurate, current, and complete information when registering or making a purchase. Failure to do so may result in the suspension or termination of your account.

3. Product Listings

• For Buyers: You agree to review product descriptions and images carefully before making a purchase.
• For Vendors: Vendors are responsible for providing accurate and complete product listings. Redux Mart reserves the right to remove any listings that violate our policies, including misleading information or illegal products.
• All products listed on Redux Mart must comply with local laws and regulations.

4. Orders and Payments

• Orders placed on Redux Mart are subject to availability and acceptance. We reserve the right to refuse or cancel any order due to issues with product availability, errors in pricing, or payment problems.
• Payments for products must be made using the available payment methods on our platform. You authorize Redux Mart to process your payment for purchases.
• Prices, promotions, and product availability are subject to change without notice.

5. Pricing and Fees

• Vendors can set their own prices for products listed on the platform but must comply with Redux Mart’s pricing policies.
• Redux Mart charges vendors a commission or fee for each sale made through the platform. The specific fees and commissions will be disclosed upon registration.
• Prices for products may change depending on the vendor’s pricing and any applicable promotions or discounts.

6. Shipping and Delivery

• For Vendors: Vendors are responsible for shipping and fulfillment of orders. All shipping costs must be clearly stated in the product listing.
• For Buyers: Buyers are responsible for providing accurate shipping information to avoid delays or issues with delivery.
• Redux Mart may assist with logistics and delivery services but the primary responsibility for shipping lies with the vendor, unless otherwise stated.

7. Returns, Refunds, and Cancellations

• Refunds and Returns: Our Refund, Return, and Cancellation Policies outline the conditions under which products can be returned and refunded. In general, refunds will be processed to the original payment method or Redux Mart Wallet.
• Cancellations: You may cancel orders before they are shipped. Once an order has been shipped, it cannot be canceled. In such cases, you may need to return the item for a refund.
• Vendor Responsibilities: Vendors must comply with Redux Mart’s policies regarding returns, refunds, and cancellations. Refunds or returns related to vendor products are handled according to our policies.

8. Customer Service

• For Buyers: Redux Mart provides customer support for issues with orders, product inquiries, and disputes. Our customer service team can assist with inquiries related to orders placed on the platform.
• For Vendors: Vendors must provide timely and helpful customer service for the products they list. This includes responding to questions, handling complaints, and assisting with returns or exchanges.

9. Privacy and Data Protection

• We value your privacy and adhere to strict guidelines to protect your personal data. By using Redux Mart, you agree to our Privacy Policy, which outlines how we collect, use, and protect your information.
• Vendors must ensure that customer information is handled securely and only used for fulfilling orders or providing services.

10. Vendor Obligations

• Vendors must comply with all applicable laws, including consumer protection laws, product safety regulations, and intellectual property laws.
• Vendors are responsible for ensuring their products do not infringe on the intellectual property rights of third parties.

11. Account Suspension and Termination

• We reserve the right to suspend or terminate user or vendor accounts for violating these Terms & Conditions, including fraudulent activities or failure to comply with our policies.
• You may request to close your account by contacting customer support, but any pending transactions or disputes must be resolved before account closure.

12. Liability and Indemnification

• Redux Mart is not liable for any damages or losses arising from the use of our platform, including issues with products, payments, shipping, or vendor interactions.
• You agree to indemnify and hold Redux Mart harmless from any claims, damages, or expenses arising from your use of the platform, including the sale or purchase of products.

13. Changes to Terms

• Redux Mart reserves the right to modify these Terms & Conditions at any time. Any changes will be communicated on this page, and the revised terms will take effect immediately upon posting.
• Your continued use of the platform after such changes signifies your acceptance of the updated terms.

14. Governing Law

• These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Country/Region]. Any disputes arising from these terms will be subject to the jurisdiction of the courts in [Insert City/Country].

15. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, Contact us at hello@reduxmart.com

By using Redux Mart, you agree to these Terms & Conditions and confirm that you will comply with them. Thank you for choosing Redux Mart!